Notice for Travelers – Plaza Pelicanos Grand Beach Resort

Security Notice to Our Guests

At Plaza Pelicanos Grand, we value your safety and peace of mind. To protect you from fraudulent websites and accounts posing as our properties, please follow these recommendations:

  1. OFFICIAL BOOKING CHANNELS

  2. Our Brand and Secure URL

    To ensure the authenticity of your booking, only use the following domain:

  3. Detected Fraud Techniques

    We have received reports of:

    • WhatsApp accounts sending fake quotes using our logo.

    • Phishing messages via email or WhatsApp requesting your personal information.

    • “Too good to be true” offers requesting payments to unofficial accounts.

  4. What TO DO and What NOT TO DO

    • Do: Always verify that the URL starts with "https://" and matches our official websites.

    • Do: Confirm your reservation by calling our Reservations Center.

    • Don't: Never transfer money to personal bank accounts or unknown numbers.

    • Don't: Do not click on suspicious links or open attachments from unverified accounts.

  5. Suspect Fraud?

    Contact us immediately at reservas@hotelesgdlplaza.com.mx or through our official phone numbers. We’ll be happy to verify your booking and help you keep your information safe!